Meal Plan FAQ | Sun Devil Hospitality (2024)

What is a Residential Dining Hall?

All of our Residential Dining Halls provide a variety of stations for guests to choose from including but not limited to a Deli, Home Station with comfort foods, International Entrees, Pizza, Grill, Food Allergen Friendly, Vegan and Vegetarian meals as well as unique options such as a Taco Bar, Sushi, Gelato and more. Students, faculty and staff can use their meal swipes (or M&G dollars, cash, credit or debit) to access the dining halls.

Can I take food out of the Residential Dining Hall?

Sun Devil Hospitality To-Go Box program allows customers the opportunity to purchase a $6.00 reusable, environmentally safe, sustainable to-go container. Boxes, are available at the cashier station, and must be returned in exchange for a new box at each visit or a To-Go $6 card. Each To-Go box equals one meal swipe. For your To-Go meal for the existing meal period - you grab your entree, side, dessert, and go on your way!

Rules of the Program:

  • To participate in the Reusable To-Go Box program, you will receive a To-Go containerfor $6.00
  • Once the container is used, trash or any uneaten food should be discarded. The box should then be brought back to the a residential dining location and given back to the cashier stand.
  • In the event that a container is returned but a take-out meal is not requested at that time, you will be issued a Sun Devil Hospitality card with $6 on it that you can redeem for another To-Go box during another meal period.
  • Students may fill up their container will the foods of their choice that are currently available during that service time but the lid must be able to close.
  • Students will be allowed to bring their own drink container to fill with a beverage of their choice
  • Students must request To-Go before the card is swiped. You are not permitted to utilize To-Go and consume a meal inside the dining hall on the same card swipe payment.
  • Bottles, jars, bulk containers, such as those containing spices, oils, vinegar, condiments, and honey should not be removed from that location.

Food Safety Practices:

  • To minimize the potential for pathogen growth, cold food meals needs to stay below 141 degrees Fahrenheit and hot food need to stay above 135 degrees Fahrenheit.
  • All food items taken out should be consumed or refrigerated within two hours. Refrigerated leftovers should be consumed or discarded within two days.
  • When reheating refrigerated food, the food must be reheated to at least 165 degrees Fahrenheit within two hours of removing it from refrigeration.

For additional to-go options, feel free to use Meal Exchange at any on-campus market.

Do I have to purchase a Dining Plan each semester?

All first year students living on the Tempe, Downtown Phoenix, West and Polytechnic campuses are required by the University to purchase a dining plan each semester. All Barrett Honors College students living in the Barrett Residential Complex are required to purchase a Barrett dining plan each semester. Any Upper-division or Graduate students living in traditional residence halls are required to have a meal plan. If you are an upperclassman living in a university apartment (Adelphi Commons II, Cholla, Vista del Sol, University Towers, Falcon, Mustang, Phantom or Las Casas) you are not required to purchase a plan, although it is strongly recommended.

How do I pay for my meal plan?

Students living on campus will pay for their meal plan through University Housing at theMy Housing Portal

Students not living on campus, faculty and staff can purchase a meal plan through this site and pay with a debit or credit card. Easy Pay installment plans are available to students not living on campus as well for the Unlimited, Sparky's Favorite, Gold, Maroon, Barrett Unlimited, Barrett Platinum, Barrett Silver, Barrett Gold and Barrett Maroon meal plans. Purchases can also be made in person at the Tempe campus dining office at the Memorial Union, Office 138 or over the phone at 480-727-3463.

What is a meal swipe and how does it work?

A meal swipe is housed on your ASU ID and used to access the 8 Residential Dining Halls across all four campuses. They are included in all meal plans. If you do not have a meal plan, you may use M&G Dollars, Cash, Credit and/or Debit.

Our 2024-2025 Door Rates:

Breakfast: $9.75

Lunch: $12.50

Dinner: $13.30

Weekend Brunch: $12.50

Barrett 2024-2025 Door Rates:

Breakfast: $12.15

Lunch: $15.00

Dinner: $17.50

Weekend Brunch: $15.00

Can I carry over any unused meals to the next week or next semester?

No. Plan to use your meals each week or each semester, depending on your plan. We can help you decide on the right plan to fit your schedule and eating habits, ensuring that you get the full value of your plan. Please contact us if you need additional assistance.

Students who have a residential dining plan purchased throughMy ASU Housing, your M&G dollars will transfer from the fall to spring semester and over the summer. Any dollars not used by the conclusion of summer session 2025 will be forfeited. All accounts are reset at the conclusion of summer session 2025. This means any M&G that you have associated with your Residential Meal Plan that you purchased through My ASU Housing needs to be spent by the end of Spring 2025 semester or at the very latest August 1, 2025. All dollars in your account after that date will be forfeited.

If you are on a Commuter Express Plan, or have added on additional M&G dollars to your account; your M&G Dollars transfer from semester to semester until you graduate from the university. This includes any M&G that you add during promotional periods!

All M&G Dollars must be spent prior to graduation, any M&G dollars prior to graduation will be forfeited. M&G Dollars may also be forfeited if there is no use on the account for six months or longer.

What is Meal Exchange? Where else can I use my meal swipes besides the residential restaurants?

Meal Exchange allows you to use a Meal Swipe at one of our P.O.D. Markets or retail locations listed below, instead of M&G, card or cash. You exchange a Meal Swipe for a complete meal off of our Meal Exchange menu that you can take and eat on the go. Meal Exchange adds to the value and the convenience of your meal plan!

Look for our expanded Meal Exchange menu at each of these locations:

Tempe: MU P.O.D., P.O.D. Warehouse, Tooker House P.O.D., GLV P.O.D., GLV P.O.D. Deli, Subway @ Hassayampa, TLC at Tooker, Einsteins at Armstrong Hall

Downtown: P.O.D. Market, Flip Kitchen, Gordon Commons Deli, City Café Deli

West Campus: P.O.D. Market, Qdoba

Polytechnic Campus: P.O.D. Market, Subway

What is a Guest Meal?

The Traditional Unlimited and Sparky's Favorite (Weekly 14) plans, as well as the Barrett Unlimited and Platinum (Weekly 14) meal plans have guest meals. Guest meals are allotted per semester, however they are deducted from the overall weekly meal total. On your receipt, you will see the meals allotted for the week plus the semester guest meals. The guest meals are the individual meal plan holder’s meals, but may be used for a guest if desired. If the guest meals are not used, the meal plan holder uses those meals for him/herself as part of their weekly total.

The Unlimited and Barrett Unlimited meal plans have 48 guest meals per semester.

The Sparky's Favorite and Barrett Platinum meal plans have 32 guest meals per semester.

Depending on the dining plan you select, there are options for guest meals. Guest meals allow you to pay for your friend or family member with your meal plan. You can also treat a friend using your M&G Dollars, Cash or Credit/Debit Cards.

The balance is printed on the receipt each time you make a M&G purchase. Check your account with a cashier at any time, e-mail us at sundevildining@asu.edu or check your ASU app.

Can I get a refund on my already purchased meal plan?

All purchases are final. You may not cancel / refund your dining plan purchase unless you officially withdraw from Arizona State University, with University documentation.

If a University Housing student officially withdraws from Arizona State University, refunds will be issued utilizing a prorated amount based on the following criteria: M&G dollars are prorated based on service days. Students are billed for the prorated dollars that are available to them on their M&G card. Meal Charges are prorated based on service days that the plan was available to the student. This is based on a daily charge (total cost of the meal plan divided by number of service days), multiplied by the number of days the plan was available.

If a student that purchases a meal plan from Sun Devil Hospitality officially withdraws from Arizona State University, refunds will be issued based on the following criteria: The current balance of M&G dollars will be refunded. Meal Charges are prorated based on service days that the plan was available to the student. This is based on a daily charge (total cost of the meal plan divided by number of service days), multiplied by the number of days the plan was available.

How do I change my meal plan?

Dining plan changes for University Housing Resident students are accepted up through the first week of the Fall and Spring semesters. If you need to change your dining plan, please submit your change through the MyASU Housing PortalOnline

When changes are made, a prorated billing will be applied. *M&G dollars are prorated based on service days. Students are billed for the prorated dollars that are available to them on their M&G card. *Meal Charges are prorated based on service days that the plan was available to the student. This is based on a daily charge (total cost of the meal plan divided by number of service days), multiplied by the number of days the plan was available.


All voluntary Express Pass Meal Plans and additional M&G Dollars purchased from Sun Devil Hospitality (Campus Dining Office or SunDevilHospitality.asu.edu) are final at the time of purchase.

You can add M&G or meals to your card at any time by visiting SunDevilHospitality.asu.edu. You can also fax 480.727.0008 or mail your order form with payment to: SUN DEVIL HOSPITALITY at ASU,1290 S. Normal Ave., Memorial Union #138, Tempe, AZ 85287-0801

Add M&G here!

What are Maroon and Gold Dollars?

Maroon and Gold Dollars (M&G Dollars) are declining balance dollars placed on your ASU ID that work like a debit card to be used at any Sun Devil Hospitality locations across all four campuses. They are dollar for dollar and are tax-free. M&G Dollars are included in majority of meal plans but can be purchased separately starting at $25.

When bought separately or with an Express Dining Pass, they will roll over from semester to semester until graduation.

There's a Bonus Reward Program that gifts you more M&G Dollars based on the amount purchased: $100 - $200 will receive 5%, $201 - $300 will receive 10%, $301 - $400 will receive 15% and $401+ will receive 20%! The Bonus M&G will be automatically placed onto your ASU ID. To purchase, visit the Maroon and Gold Dollars under the Meal Plans tab.

Important Dates for Dining Plans

Aug. 17, 2024

First day to use the Fall 2024Semester M&G, Meal Exchange, and Meals inside the Dining Halls

Aug. 22, 2024

First day of Fall 2024Semester

Aug. 28, 2024
at 5 p.m.

Last day to accept Fall 2024Meal Plan Changes for Mandatory Resident Students.No exceptions– no meal plans will be changed after this date.

Oct. 12-15, 2024

Fall Break; Limited Open Dining Locations and Hours; Meal Swipes and Meal Exchangenot available

Nov. 28-Dec 2, 2024

Thanksgiving Break.Limited Open Dining Locations and Hours; Meal Swipes and Meal Exchangenot available

Dec. 6, 2024

Fall 2024Semester Classes End

Dec. 14, 2024

Lunch is the last Meal Served in the Dining Halls; Meal Swipes and Meal Exchangenot availableduring Winter Break

Jan. 12, 2025

First Day to use the Spring 2025Semester M&G, Meal Exchange and Meals inside the Dining Halls

Jan. 13, 2025

First Day of Spring 2024 Semester

Jan. 20, 2025
at 5 p.m.

Last day to accept Spring 2025Meal Plan Changes for Mandatory Resident Students. No exceptions. No changes accepted after 5 p.m. on this date.

Mar. 8-16, 2025

Spring Break; Limited Open Dining Locations and Hours; Meal Swipes and Meal Exchangenot available

May 2, 2025

Spring 2025Classes End

May 10, 2025

Last MealServed in the Dining Halls - Lunch; Meal Swipes and Meal Exchangenot availableduring Summer Break

*Dates Subject to Change

Where can I use bonus Maroon and Gold dollars?

Bonus Maroon and Gold Dollars are dollars you received from the Bonus Reward Program and/or one of the monthly meal plan promotions throughout the year.

You may use the bonus dollars at any Sun Devil Hospitality location across all four campuses with the exception of Cartel Coffee, Fat Burger, Osaka Grill, Crepe Club, Bodhi Market, Domino's Pizza, Tempe's Engrained Restaurant, Bento Sushi, Burger King, Shake Smart, Charlie's Café, Spitz, Bowl of Greens, Wild Blue Sushi, Everbowl, Taste Budzz, Gigi's Gelato, Lofi Doggies, and Wetzel's Pretzels Food Truck.

Where can I learn about Sun Devil Hospitality events and promotions?

So many ways to keep in touch!

  • Our calendar of events happening all over campus
  • Take a look into the daily activities, events, food, giveaways, where to find our team and much more when you follow us on Instagram: @SunDevilHospitality and Facebook: Sun Devil Hospitality!
Meal Plan FAQ | Sun Devil Hospitality (2024)
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